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Impressum Privacy Policy Cookie Policy

Cookie Policy

Last updated: 25 July 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences, understand how you use the site, and improve your experience. Some cookies are essential for the website to function; others are optional and require your consent.

2. How We Use Cookies

We use cookies for three purposes: to make the website work, to understand how it is used, and to measure and target our advertising. We categorize them as follows:

Strictly Necessary Cookies

These cookies are required for the website to function. They do not require your consent under EU law.

CookieProviderPurposeDuration
cookie_consent freshpilot Remembers your cookie consent preferences so you aren't asked again on every visit. 12 months

Analytics Cookies (Consent Required)

These cookies help us understand how visitors use our website so we can improve it. They are only set if you give your consent via the cookie banner.

CookieProviderPurposeDuration
_ga Google Analytics (Google Ireland Ltd.) Distinguishes individual visitors so we can measure how many people use the site. 2 years
_ga_<container-id> Google Analytics (Google Ireland Ltd.) Stores session state for Google Analytics 4: pages visited, time on site, referral source. 2 years

Advertising Cookies (Consent Required)

We advertise freshpilot through Google Ads. If you consent to advertising cookies, Google may set cookies that measure which ads led you to us and that allow us to show you freshpilot ads on other websites you visit afterwards (known as remarketing). This means you are tracked across other websites. These cookies are only set if you give your consent via the cookie banner.

CookieProviderPurposeDuration
_gcl_au Google Ads (Google Ireland Ltd.) Conversion linker — records that you arrived via one of our ads, so we can measure which ads lead to demo requests. 90 days
IDE Google, set on doubleclick.net Used to show you freshpilot ads on other websites and to measure whether you interacted with them. Up to 13 months (EEA)

Google may set additional advertising cookies depending on your settings and the ad formats involved. Google documents these in its overview of cookies used in advertising, and explains how it processes this data in the Google Privacy Policy. You can also manage Google's use of advertising cookies directly in Google My Ad Center.

3. Third-Party Cookies

Some cookies may be set by third-party services embedded on our site:

ServicePurposeCookiesMore info
Google Fonts Typography rendering Google may log font requests. No tracking cookies are set. Google Fonts Privacy

4. Your Cookie Choices

When you first visit our website, a cookie consent banner gives you the choice to accept or reject optional cookies. You can change your preferences at any time:

  • Cookie banner: Click the cookie settings link in the footer to reopen the banner and change your choices.
  • Browser settings: Most browsers let you block or delete cookies. See your browser's help section for instructions. Note that blocking essential cookies may affect website functionality.

Here's how to manage cookies in common browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

5. Consent Under EU Law

In compliance with the EU ePrivacy Directive (2009/136/EC) and GDPR, we:

  • Only set strictly necessary cookies without consent
  • Request clear, affirmative consent before setting any optional cookies (analytics and advertising)
  • Do not use pre-ticked checkboxes or implied consent
  • Allow you to withdraw consent at any time
  • Do not deny access to the website if you refuse optional cookies

6. Changes to This Policy

We may update this cookie policy if we add or remove cookies, or if regulations change. Updates will be posted on this page with a new "last updated" date.

7. Contact

For questions about our use of cookies, contact us at:

Email: freshpilot@sarix.eu
Address: Sarix S.r.l., Via B. Buozzi 12, 39100 Bolzano, Italy

freshpilot

The white-label grocery e-commerce platform. Built by operators, for operators.

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Contact

  • freshpilot@sarix.eu
  • +39 335 230 345
  • Bolzano, Italy

© 2026 freshpilot. A product by Sarix.

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