Platform — freshpilot

1

Your brand, your store

Your customers see your name, your colors, your identity — not ours. Manage your entire catalog, run promotions, and engage customers from one dashboard.

🏷️

White-labeled storefront

Your branded app on iOS and Android. Customers never see freshpilot — only your grocery business.

📋

Catalog management

Categories, variants, pricing, images — manage thousands of products without breaking a sweat.

🔔

Promotions & push notifications

Run discounts, seasonal campaigns, and push notifications to keep customers coming back.

freshpilot app home screen showing product of the week and promotions

2

Orders flow in, not phone calls

Customers browse, choose a delivery window, and check out — all through your app. Every order lands directly in your admin, ready to fulfill.

🕐

Delivery window selection

Customers pick when they want their order. You control which time slots are available and how many orders per slot.

💳

Seamless checkout

Cart, Stripe-powered payments, order confirmation — a smooth buying experience that converts browsers into buyers.

👤

Customer accounts & history

Repeat orders with one tap. Customer profiles, order history, and favorites — built-in CRM basics.

freshpilot app product listing with cart and buy buttons

3

60 seconds per order — assembly-line fulfillment

This is where freshpilot saves you the most time. We developed a picking and packing process that works like an assembly line — supported end-to-end by the platform. Packing-optimized pick order, automatic inventory, and optional wearable scanners. No clipboards, no manual stock counts, no bottlenecks.

⚡

Assembly-line workflow

A structured pick-and-pack process designed for speed and consistency. Every step flows into the next — 60 seconds from pick list to packed order.

📊

Automatic inventory movements

Every pick deducts stock in real time. No end-of-day reconciliation, no surprises, no selling what you don't have.

Wearable scanner support

Hands-free barcode scanning for faster, error-free picking. Optional add-on that plugs right into the workflow.

freshpilot warehouse picking station with organized products

4

Last mile, your way

Home delivery or pickup points — freshpilot supports both. Plan optimized routes, generate all the documents you need, and manage your delivery operation without extra tools.

📄

Delivery documents

Delivery lists, delivery notes, and all the paperwork generated automatically. Print and go — no manual preparation.

📍

Home delivery & pickup points

Offer customers the choice: delivered to their door or collected from a pickup location. Both managed in the same workflow.

📐

Optimized delivery box

A purpose-designed square box made of thick cardboard — reusable up to 5 times, and exactly 36 fit on a standard pallet. Every detail optimized for cost, sustainability, and logistics. Available from our recommended supplier.

🔒

Smartlocker integration

Offer self-service pickup. Customers get a code when their order is ready — pick up on their schedule. Optional add-on.

freshpilot delivery box being handed to customer

5

Ask your business anything

freshpilot includes an AI-powered analytics chatbot with full access to your database. Ask questions in plain language — "What sold most last week?" "Which customers haven't ordered in a month?" — and get instant answers. No dashboards to learn, no reports to configure.

🤖

AI analytics chatbot

Powered by Claude with full database access. Ask complex business questions in plain language and get instant, accurate answers.

📈

Sales & order analytics

Revenue, order trends, popular products, peak hours — in the dashboard and through the chatbot.

💬

Plain-language questions

Ask in everyday language — "Which products sold most last week?" — no reports to configure.

🎯

No technical skills needed

Get real insights without dashboards or spreadsheets — anyone on your team can just ask.

freshpilot admin dashboard showing orders, revenue, and category breakdown

Optional hardware

Add-ons that plug right in

freshpilot works out of the box as pure software. When you're ready to scale operations, these add-ons integrate seamlessly.

❄

Chilled smartlockers

Temperature-controlled self-service lockers that keep groceries fresh until your customers pick them up. No missed deliveries, no time pressure, no cold chain breaks.

1

Order is packed and placed

Your team places the completed order in a temperature-controlled compartment.

2

Customer is notified instantly

The moment the order is in the locker, the customer gets a push notification in the freshpilot app — no phone calls, no waiting for a delivery window.

3

Opened with the QR code in the app

The customer holds the QR code from the freshpilot app up to the locker and their compartment opens. No keys to hand over — and the code can be forwarded to someone else to collect on their behalf.

4

Self-service pickup, any time

Customers collect their order on their schedule — 24/7 access, no waiting, no coordination.

Wearable picking scanner

A wearable barcode scanner that syncs directly with the freshpilot picking workflow. Scan items as you pick — inventory updates in real time, errors drop to near zero.

1

Pick list appears on the scanner

Orders are sent directly to the wearable device — no printing, no paper lists.

2

Scan as you pick

Scan each item's barcode to confirm the right product.

3

Inventory updates automatically

Every scanned pick deducts stock in real time. No manual counts, no end-of-day reconciliation.

4

Reduced picking errors

Wrong article or wrong quantity? The scanner catches it instantly. Error rates in picking drop dramatically.

5

Final completeness check

Before an order is closed, the scanner confirms every article has been scanned. Nothing gets missed.

One platform, every process