Everything you need, nothing you don't

Your brand, your icon, your colors — on iOS and Android.

Logo, color scheme, and splash screen tailored to your identity.

Fast search with category filters so customers find what they need.

Order updates, promotions, and reminders sent directly to the app.

Profiles, saved addresses, and order history for faster repeat orders.

Serve customers in their preferred language.

Organize products into main categories and subcategories for easy browsing.

Highlight a featured product to drive attention and sales.

Dedicated space in the app to showcase current deals and offers.

Customers see their previous purchases for faster repeat shopping.

Smart upsell prompt before checkout — reminds customers of items they usually buy.

The more customers spend, the more they save. Automatically pushes average cart value up.

Customers see their freshpilot cash balance and transaction history in the app.

Customers receive a QR code when their order is ready. They can also forward the code to someone else for pickup.

Send push notifications with images to engage customers and drive orders.

Customers can see any logged complaints and their resolution status directly in the app.

Connected to Cleverreach for email marketing campaigns and automated newsletters.

Organize products into categories and subcategories.

Set and update prices individually or in bulk.

Upload and manage product photography.

Show, hide, or flag products as out of stock instantly.

Store a best-before date per product or batch.

Store allergens per product, clearly visible to your customers.

Specify the country or region of origin per product.

Store nutritional values per product, displayed clearly for your customers.

Set a VAT rate per product — for accurate invoices and reports.

Store the volume per item to plan packing runs efficiently.

Add, edit, and review items before checkout.

Instant confirmation with order summary sent to the customer.

Customers see real-time status from confirmed to delivered.

View, edit, and manage all incoming orders from the admin.

Customers can add special instructions to their orders.

Log customer complaints and resolve them with a cash-back to their account or a substitute item on the next delivery.

Credit cards, debit cards, Apple Pay, Google Pay, Amazon Pay, and Revolut Pay.

Customers who prefer not to use credit cards can load credit via coupon codes or wire transfer, then shop using their balance. Full transaction history visible to both customer and admin.

Always know exactly what you have — updated live.

Every pick, sale, and return adjusts stock automatically.

Full audit trail of every inventory movement.

Correct stock levels when needed with logged adjustments.

No paper — pick lists generated and managed digitally.

Items are sequenced by packing logic — heavy items first, so each box is packed correctly as you pick.

Confirm each order is complete before it leaves the warehouse.

Hands-free barcode scanning for faster, error-free picking.

The system calculates how many large or small boxes are needed per order based on item volume. No guesswork.

Print labels for each box — ready to load and deliver.

Define where you deliver and set rules per zone.

Control available delivery windows.

All delivery documents generated automatically — print and go.

Deliver directly to your customers' doors within your defined zones.

Let customers collect orders from designated pickup locations.

Square, reusable up to 5x, 36 per pallet. Purpose-designed for grocery logistics.

Temperature-controlled self-service pickup for chilled goods.

Send targeted notifications to bring customers back.

Create discounts, bundle deals, and time-limited offers.

Generate and manage coupon codes for campaigns.

Customers invite friends and both get rewarded. Built-in referral program that grows your customer base.

Automatically send a gift or surprise to new customers or re-engage churned ones with a special offer.

Create coupons restricted to new customers, linked to specific products, or requiring a minimum purchase. Fully flexible.

Send rich notifications with images to specific customer groups — by region, order frequency, or custom segments.

Ask business questions in plain language. Powered by Claude with full database access.

Your entire operation managed from a single browser-based interface.

Revenue, order volume, average basket — the numbers that matter.

Trends, peak hours, popular products — understand your business.

Who's ordering, how often, and what they're buying.

Give your team the access they need — nothing more.

Dedicated daily export with all revenue, tax, and transaction data formatted for your bookkeeper. No manual number crunching.

Define separate regions with their own product catalog, pricing, and coupons — all managed from one platform.

Regions share a common purchasing and logistics backbone, keeping operations efficient while allowing local flexibility.

Enterprise-grade cloud infrastructure with high availability.

Your data stays yours. Fully separated from other tenants.

All data transmitted over secure, encrypted connections.

Built for European data protection requirements from day one.

Continuous improvements and new features — no action required from you.